Built for Businesses That Can't Afford Security Failures

Here’s an uncomfortable truth about the security systems industry in Alberta: there is no licensing requirement to install electronic security systems. None. That means a technician working on your building’s access control system or camera network may have no formal training, no certification, and no oversight verifying they know what they’re doing.

This isn’t a hypothetical concern. It’s one of the biggest reasons commercial security installations fail, underperform, or create liability problems down the road — not because the equipment is bad, but because the person installing it didn’t know how to configure it properly, run cable correctly, or think through how the system would actually be used.

Kraken Security was built in direct response to that gap. We don’t wait for an external body to tell us our technicians are competent. We train them ourselves, evaluate them ourselves, and hold them to standards that go well beyond what’s legally required — because our clients are trusting us with the physical security of their buildings, their people, and their operations.

We answer our phones. This sounds basic, but in this industry, it isn’t. Most of our new business comes through referrals — clients who’ve worked with us before, or who heard about us from someone who did. The second most common way clients reach us is by picking up the phone directly. We treat every call as the start of a relationship, not an interruption.

We train before we deploy. Every technician completes structured training and is evaluated before being sent to a client site to work independently. We’d rather slow down our hiring pipeline than send an unprepared technician to a job that affects someone’s livelihood.

We design for how the system will actually be used. A security system is only as good as how well it fits the property and the people using it. We talk to property managers, building owners, and operations teams to understand not just what equipment they need, but how staff, tenants, and visitors will interact with the system day to day.

We build systems that talk to each other. Cameras, access control, and alarms work best when they’re integrated rather than siloed. We design systems where these components share information, so a triggered alarm can pull up the right camera feed automatically, and access logs can be cross-referenced with video when something needs to be investigated.